Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Employee Health and Benefits Senior Client Manager at Marsh Agency.

Marsh Agency helps people and organizations manage risk and prepare for the future through insurance, benefits, retirement, and wealth management strategies. We believe in hands-on proactive service, data-driven insights, and understanding how global events can impact local decisions. As a trusted partner, we show our clients what's possible and guide them during every step of their journey.

A day in the life.

As our Senior Client Manager on the Employee Health & Benefits team, you'll support clients to advise and manage all aspects of client's health and welfare benefits program. The Senior Client Manager will provide in depth analysis and strategic planning for clients as part of the recommendation process during yearly benefits renewals, as well as resolve service issues as they arise. In addition, the Senior Client Manager partners with Producers in building the Company's client base through new client meetings.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• Present in depth financial renewal analysis (e.g., renewal underwriting workup, plan value analysis, contribution strategy analysis, self-funded analysis, aggregate reports, etc.)
• Participate in sales presentations & astutely represent/discuss the Client Manager role
• Participate in industry events (could be carrier functions, BAN events, or other related organizations) basically continue to develop as a professional within the industry
• Prepare/present quarterly reports (End of year wrap up, quarterly stewardships, monthly reports)
• Prepare/present strategic assessments for prospective and existing clients
• Prepare/send RFP's
• Renewal analysis (including renewal negotiations, brainstorming for creative solutions, funding strategies, contribution strategies)
• Command of available technology platforms for enrollment and plan communication
• Lead new or renewal product/vendor implementations
• Lead open enrollment meetings
• Develop communication materials in conjunction with Creative department
• Be able to assist with ACA reporting activities (e.g., vendor solicitation & implementation, calculating fees for PCORI/TRF, etc.)
• Be able to assist with benefits admin vendor selection/implementation
• Life & Health resident agents license required

These additional qualifications are a plus, but not required to apply:

• Education & Experience: Bachelor's degree in a relevant field or equivalent combination of education and work-related experience; 5-7 years of work-related experience with demonstrated proficiency in multiple disciplines/processes related to the position; previous experience working with small groups preferred.

• Communication & Customer Service: Excellent presentation, written, and communication skills; outstanding customer service skills; proficient with Microsoft Word, Excel, PowerPoint, and Outlook; ability to learn Agency Management and Imaging Systems.

• Professional Values: Shared commitment to company values of Integrity, Collaboration, Passion, Innovation, and Accountability.

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at Marsh Agency, check us out our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

• Instagram
• Facebook
• X
• LinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

If you require an accommodation during the application or interview process, please let us know by contacting reasonableaccommodations@marsh.com

#LI-Onsite